New Hearing Aids Help Kimberley Hear Customers on the Phone Easier

a person dialing an office phone

Kimberley works as a customer service agent in West Kelowna for an online health company.

She has high frequency hearing loss. She learned about WorkBC Assistive Technology Services from NexGen Hearing, and decided to apply.

With help from funding by WorkBC Assistive Technology Services, Kimberley was able to purchase a new pair of hearing aids.

The hearing aids have made a big difference in Kimberley’s workday.

“[They] have helped with hearing customers on the phone clearer and have decreased my tinnitus, so it is easier to focus,” she shares.

Kimberley says she “most definitely” recommends WorkBC Assistive Technology Services to others in need, praising the service she received from staff.

“They have all been so patient and helpful through this whole process.”

WorkBC Assistive Technology Services is operated by Neil Squire. Assistive Technology Services are available to individuals who have a work-related barrier due to a disability or a functional limitation. This may include barriers related to traveling to and from the workplace.

Questions about WorkBC Assistive Technology Services? Need help applying? Contact us: 1-844-453-5506 or

Please visit for more information about WorkBC Assistive Technology Services.

Government of Canada and BC logos: This program is funded by the Government of Canada and the Province of British Columbia

Tags: BC, Hearing Aids, WorkBC Assistive Technology Services

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400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
604 473 9360 | 1 877 673 4636
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400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
778 945 1215
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