Case Studies

New Hearing Aid Helps Laura at Her New Job

A woman types on a laptop.

Laura was looking for work and she has hearing loss. Her WorkBC Employment Centre referred her to WorkBC Assistive Technology Service to help her get the technology she needs to work.

“The Assistive Technology Services program assisted me by providing a hearing aid that is compatible with my upgraded CI sound processor and the Roger On device, which I use daily,” she shares.

Recently, Laura’s perseverance paid off and she found employment — the new hearing aid has been invaluable in her new workplace.

“The Assistive Technology Services program has positively impacted my life,” she says. “These accommodations have significantly improved my ability to work collaboratively with my team and attend regular meetings. Without them, I would face communication barriers that could hinder my work.

“I wholeheartedly recommend the Assistive Technology Services program to others. After a six-month period of unemployment and relocation expenses, the financial assistance provided for the hearing aid alleviated some of my financial burdens.”


WorkBC Assistive Technology Services is operated by Neil Squire. Assistive Technology Services are available to individuals who have a work-related barrier due to a disability or a functional limitation. This may include barriers related to traveling to and from the workplace.

Questions about WorkBC Assistive Technology Services? Need help applying? Contact us: 1-844-453-5506 or info-ats@workbc.ca

Please visit www.workbc-ats.ca for more information about WorkBC Assistive Technology Services.

Government of Canada and BC logos: This program is funded by the Government of Canada and the Province of British Columbia

WorkBC Assistive Technology Services Helps Ahmed Work as a Rideshare Driver

A close-up of a steering wheel in a car.

Thanks to vehicle modifications he received through WorkBC Assistive Technology Services, Ahmed has been able to work as a rideshare driver for the last four months.

Ahmed has a spinal cord injury and uses a wheelchair. His local WorkBC Centre referred him to Assistive Technology Services to support his self-employment goals.

“They changed my life. I couldn’t use my car easily. They gave me a transfer seat and lift for my wheelchair,” he shares. “I don’t need anyone to help with my wheelchair anymore. I can use my car alone.”

“It’s Been Fabulous,” WorkBC Assistive Technology Services Help Madeleine Feel More Confident as a Personal Trainer

A row of dumbbells on the rack

Madeleine works as a coach and personal trainer in Southeastern British Columbia.

“I love my job,” she says. “I get to interact with people of all ages, and help them feel fit and strong and capable of whatever goals they have.

“I am deaf in my right ear. I’ve been this way for as long as I can remember. As I grew older and more mature, [I realized] that I was missing out on a lot of conversations,” she shares. “It started to negatively impact my job situation when I realized I couldn’t hear clients if they needed help, if they were asking a question, if they wanted to point something out. I was missing that whole part of my job.”

WorkBC Assistive Technology Services Helps Rachel Communicate More Effectively With Her Employers

Toy airplanes hanging in a child's room

Rachel works as a child caregiver, taking care of a toddler, as well as doing light housekeeping and meal preparation. She has hearing loss.

“I have difficulty in hearing and understanding during conversation, as well, I can’t fully hear what the toddler says — I’m struggling to hear the toddler crying from his room from nap. Also I am unable to understand what my employers are trying to ask me when they give instructions,” she shares.

New Hearing Aids Help Karen Earn a Promotion

A woman holds a smartphone and uses a calculator, with some documents to the side.

Karen works in the finance department of an organization, responsible for variance reporting, budget analysis, and reconciliation. She oversees two bookkeepers, and also answers the inquiries of managers, donors, and stakeholders. Recently, she has noticed a decline in her hearing, particularly affecting her ability to hear speech.

“Accuracy is vital for my work,” she says. “This is significantly impacting my ability to perform my duties as an accounting assistant and is also affecting my relationships with colleagues and vendors.”

New Hearing Aids Give Suzy Confidence

A woman paints on a canvas in a garden.

Suzy is a visual artist based in Vancouver. She has also been teaching art for over 30 years.

She began noticing hearing loss nearly 15 years ago, and had previously considered getting hearing aids, but she couldn’t afford them. Suzy found it difficult to participate in events like gallery openings with her hearing loss, and as a teacher, she found she was asking students to repeat themselves multiple times.

“I Feel That I Can Give More of My Time and Energy”

Kari standing in a living room.

Kari works with a non-profit drop-in resource centre in Vernon that helps people find and understand health services and supports. She runs a monthly chronic pain group for the non-profit, and she also manages their social media and website.

“I do quite a bit of work on the computer, and this has brought great pain to my neck and shoulder area as I have degenerative disc disorder, osteoarthritis, and psoriatic arthritis, along with fibromyalgia, chronic fatigue, and chronic migraines. This makes it very difficult to work for any length of time as I am in so much pain,” she shares.

“I also carry supplies needed for my monthly chronic pain groups and have had to find ways to carry these in an easier filing system with wheels as I just don’t have the strength to carry it from the street into the venue.”

Neil Squire Society logo
Solutions logo
400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
604 473 9360 | 1 877 673 4636
solutions@neilsquire.ca
Refer today

 

Hearing Solutions logo
400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
778 945 1215
hearingsolutions@neilsquire.ca
Refer today