Case Studies

“My Hearing Loss Is No Longer a Barrier to Deal With at Work”

a woman talking on a headset

Joanita works as a receptionist for a law firm, and has hearing loss in both ears.

“[I] could not perform tasks to the best of my ability due to loss of hearing,” she shares.

Her audiologist at NexGen Hearing referred her to WorkBC Assistive Technology Services for funding for new hearing aids. She applied and was quickly approved, making it much easier to purchase her new hearing aids.

“Your Team Went Above and Beyond,” WorkBC Assistive Technology Services Helps Dhorea Work Towards Her Business Goals

WorkBC Assistive Technology Services participant Dhorea

Dhorea is working towards her goal of opening up a holistic recovery house for women in West Kelowna. A participant in Community Futures Central Okanagan’s self-employment program, she was accepted in the Okanagan Business Incubator to see her business idea come to fruition.

“Being a female, a woman of colour, and a Métis with a disability navigating the world of entrepreneurship is nothing short of being dropped in a new country where you do not speak the language and do not have a GPS, but are determined to get to your destination,” she shares.

Dhorea has PTSD, C3-C6 fractures, sleep apnea, and was recently diagnosed with ADHD.

WorkBC Assistive Technology Services Helps Kelly Get to Work

WorkBC Assistive Technology Services participant Kelly coming down a ramp from his wheelchair accessible van

Kelly is a sales manager consultant at a car dealership in the East Kootenay.

“I appraise used vehicles for trade in purposes, wholesale vehicles to brokers, work deals with customers and salespeople. I also manage the sales department and staff issues,” he says.

Kelly is a C4-C5 incomplete quadriplegic and uses a wheelchair.

“I Feel More Confident Going Into Every Situation”

a person using a laptop

Marcy works in an administrative role in Prince George.

“My hearing loss impacted many facets of my current work, including communication with clients and co-workers in many situations,” she says. “Factors like having a large office with workspaces spread out, speaking through plexiglass, and equipment limitations have been some of the challenges.”

Marcy needed new hearing aids, but could not afford them. She learned about WorkBC Assistive Technology Services (ATS) during her hearing test, and she decided to apply for funding.

“The Impact Was Immediate!” New Hearing Aid Helps Kevin Avoid Workday Fatigue

WorkBC Assistive Technology Services participant Kevin in front of a WorkBC job search presentation

Kevin is a Workshop Facilitator with WorkBC Employment Services in Abbotsford, delivering presentations to clients in both English and French.

“Listening well is a very important part of understanding and communicating well with clients and teammates,” he says.

“After experiencing significant, sudden hearing loss, I really struggled when in a group of three or more participants. Some locations are more difficult than others due to poor acoustics, echo, etc, but I was struggling to catch parts of conversations.

“I Wouldn’t Be Able to Work Without Hearing Aids”

WorkBC Assistive Technology Services participant Vinzenz at the Kelowna office

Vinzenz works at a retirement resort in Kelowna as an executive chef, arranging schedules for chefs, planning the menus, and preparing bread, desserts, and main dishes for 150 residents.

He has hearing loss.

He learned about WorkBC Assistive Technology Services from his hearing clinic.

WorkBC Assistive Technology Services Helps Tamara Make Her Workday Easier

a receptionist sits at the desk in the entrance to a busy building

Tamara works as a receptionist in Port Moody, answering the phones, booking appointments, and opening and closing the office. She has fibromyalgia, arthritis, osteoarthritis, chronic pain, and learning difficulties.

“[I] can’t sit or stand for too long. Repetitive tasks cause pain and cramping,” she shares. “[My] reading and writing are very weak. I have got to go to school to help, but I learn a different way.”

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Solutions logo
400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
604 473 9360 | 1 877 673 4636
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Hearing Solutions logo
400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
778 945 1215
Refer today