Author Archive

Docutain: Organized OCR and Scanning

A woman uses her phone to scan some documents.

We’ve looked at plenty of Optical Character Recognition (OCR) apps in the past, but with OCR apps I find that it’s often worth having a couple different options on hand, since these apps don’t always produce the same results depending on what kind of source material you have to scan.

Docutain is an app for iOS and Android that does all the things you’d expect from an OCR app but also goes further than most in its approach to document organization, so for users who scan a wide variety of documents, this app is especially well laid out.

Steve’s New Hearing Aids Help Him Communicate at Work

A man wearing a high vis vest and a hard hat at a construction site.

Steve works in construction for a regional health authority at a local hospital. As a project supervisor, his work involves communicating with a large construction team, hospital staff, inspectors, consultants, and more.

He has no residual hearing in his left ear, and severe to profound hearing loss in his right. While he had hearing aids previously, they were getting old and the battery would die quickly, often in the middle of important meetings over Microsoft Teams.

Miro: An Accessible Workspace App

A woman sits cross-legged on a bench outside holding a tablet.

If you need to collaborate on a project virtually, it’s hard to beat a workspace app. These apps are ideal because they provide a virtual whiteboard that allows users to plan and flesh out projects remotely, allowing members from all over the world to work together in real time. In fact, even for groups that are able to meet in-person, I can’t be convinced that this approach isn’t far more efficient, not to mention accessible, than a traditional, in-person whiteboard approach to project planning.

Miro is one of many of such apps, but it deserves some special attention today because of how seriously they take accessibility. The app is constantly being tested and audited by screen reader users to ensure that the app is as accessible as possible. It is also packed with helpful accessibility features.

WorkBC Assistive Technology Services Helps Mitra Get the Hearing Aids She Needs in Her Job Search

A woman types on a laptop.

Mitra is currently looking for work, and she has hearing loss. Her WorkBC Centre referred her to WorkBC Assistive Technology Services for help funding the hearing aids she needs for the job search process and in her future employment. She applied and was quickly approved.

“The Assistive Technology Services program helped me by providing funding for a hearing aid. This accommodation has improved my ability to communicate effectively,” she shares.

“I Look Forward to My Workday,” Gloria’s New Hearing Aids Make a Big Difference on the Job

Gloria works as a pharmacy assistant, handling everything from helping customers get their prescriptions to stocking the shelves. Recently, her hearing aids died, making it much more difficult to do her job.

Gloria works as a pharmacy assistant, handling everything from helping customers get their prescriptions to stocking the shelves. Recently, her hearing aids died, making it much more difficult to do her job.

Her hearing aid specialist referred her to WorkBC Assistive Technology Services for help funding a new set of hearing aids. Assistive Technology Services staff walked her through every step of the process, ensuring that she got the hearing aids she needs for work.

WorkBC Assistive Technology Services Helps Donna Better Serve Customers

A cashier hands over a payment terminal, while holding a small bag.

Donna works in a busy pharmacy that prides itself on its customer service. She helps customers find items, discusses the benefits of different products, and tries to make them feel welcome and comfortable in the store. However, her hearing loss was making it more difficult to help customers.

“I had issues hearing their questions and comments over the sounds that occur in a public place,” she shares. “I was always asking them to repeat their question, which when someone was in a hurry could irritate them. I also had to ask my co-workers to repeat themselves for the same reasons. I have found that most people are quite considerate, but as the hearing loss progressed, it became more of an issue for me.”

New Hearing Aids Helps Perez Re-Gain Her Self-Confidence

A plate of a burger and fries.

Perez works as a part-time manager at a fast-food restaurant. Working in a busy kitchen environment with a lot of noise, she found her hearing loss was affecting her ability to work.

“I was diagnosed with a bilateral, moderate-to-moderately severe sensorineural hearing loss, which has a big impact on my work,” she explains. “My self-confidence was affected as I can not work properly. I need to ask my colleagues what they were saying and sometimes I [would] just guess what they really want to say, which [would] lead to a wrong decision or wrong task.”

New Hearing Aids Help Ali Communicate at Work

A man measures architectural plans.

At 71 years old, Ali still works as a manager and estimator for a construction company in Vancouver. However, his hearing loss was making it difficult to communicate on the job. Through WorkBC Assistive Technology Services, he received funding to help cover the cost of the hearing aids he needs to keep working.

“[The] Assistive Technology Services program assisted me to purchase suitable hearing aids to keep my job,” he shares.

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Burnaby, BC V5C 6P9
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