Mandy works as an Administration Manager. She has hearing loss in both ears, but more severe in the left ear, which makes her job more difficult.

“Clear and accurate communication is a key part of my job every day. I am responsible for answering phones, managing messages, supporting staff, and making sure information is passed along correctly,” she shares. “Because of my hearing loss, many of these tasks are more difficult and require extra effort, and in some cases, they increase the risk of mistakes. Hearing aids are necessary to help me do my job safely and effectively.”

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Amy is currently working part-time, while taking online courses in marketing, social media, and videography.

“In early 2025, I suffered an L5-S1 herniated disk injury that took me out for a long time. I ran my own dog grooming business which I had to close down due to this injury. I needed to learn new skills that weren’t so physically demanding,” she shares. “Although I have made great progress in my healing journey, I am still limited to what I can do on a daily basis — repetitive bending, heavy lifting, and sitting for long periods of time in the wrong chair causes the pain to flare up.”

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Delyn recently embarked on a new career path, training to become a Certified Education Assistant. She has Hypermobile Ehlers-Danlos Syndrome (hEDS), and has limited mobility in some of her joints, including her left knee and right thumb.

“My disorder is degenerative, so I have chronic pain and worsening joint conditions over time,” she shares. “I must be able to sit/stand whenever needed throughout my job to relieve the knee issues. I have a special pen to reduce pain while scribing, although it causes pain regardless so I cannot do extended periods with writing. These conditions definitely impacted my search for work prior to my current career change.”

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Roxanne works as an office administrator for a non-profit, managing the office, finances, media communications, and design. Through her work, she communicates with over 100 churches and their staff through phone and email to offer them supports and resources.

“I am severely to profoundly deaf and rely on my hearing aids for day-to-day communications,” she says. “Without up-to-date hearing aids, I struggle to understand those around me, those I talk to on the phone, and fully participate in running the events that we host.”

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