Case Studies

“The Impact Was Immediate!” New Hearing Aid Helps Kevin Avoid Workday Fatigue

WorkBC Assistive Technology Services participant Kevin in front of a WorkBC job search presentation

Kevin is a Workshop Facilitator with WorkBC Employment Services in Abbotsford, delivering presentations to clients in both English and French.

“Listening well is a very important part of understanding and communicating well with clients and teammates,” he says.

“After experiencing significant, sudden hearing loss, I really struggled when in a group of three or more participants. Some locations are more difficult than others due to poor acoustics, echo, etc, but I was struggling to catch parts of conversations.

“I Wouldn’t Be Able to Work Without Hearing Aids”

WorkBC Assistive Technology Services participant Vinzenz at the Kelowna office

Vinzenz works at a retirement resort in Kelowna as an executive chef, arranging schedules for chefs, planning the menus, and preparing bread, desserts, and main dishes for 150 residents.

He has hearing loss.

He learned about WorkBC Assistive Technology Services from his hearing clinic.

WorkBC Assistive Technology Services Helps Tamara Make Her Workday Easier

a receptionist sits at the desk in the entrance to a busy building

Tamara works as a receptionist in Port Moody, answering the phones, booking appointments, and opening and closing the office. She has fibromyalgia, arthritis, osteoarthritis, chronic pain, and learning difficulties.

“[I] can’t sit or stand for too long. Repetitive tasks cause pain and cramping,” she shares. “[My] reading and writing are very weak. I have got to go to school to help, but I learn a different way.”

Maureen Becomes More Confident at Work With New Hearing Aids

rows of books in a library

Maureen works in the counselling office of a middle school in Lake Cowichan, helping students with their schoolwork and supporting them with issues like anxiety and social skills.

“I have hearing loss mostly in the area of hearing speech which makes it really hard to help students when I can’t hear soft voices,” she shares. “Without hearing aids, I have to continuously ask students to repeat themselves and even then, I miss a great deal of the conversation.”

Hearing Aids Help Calvin With His New Home Inspection Business

a contractor wearing a toolbelt

Calvin has over 35 years of experience as a carpenter. He does service work for a housing development in Kelowna, and recently became a licenced home inspector and started his own business.

Over the course of his career, Calvin has noticed a gradual loss of his hearing.

“Both positions dictate that I have direct personal contact on a daily basis,” he explains. “Discussions with trades, clients, homeowners and management were getting harder to understand if I did not have face to face communication.”

“I Am Able to Work Independently,” Andrea Finds the Right Tools

WorkBC Assistive Technology Services participant Andrea

Andrea is in training to start her own business from her home in Nanaimo.

Andrea has spastic cerebral palsy, which limits her ability to read and she cannot write. Needing assistance with daily activities, she has found it difficult in the past to find a “typical 9-5” job.

She turned to WorkBC Assistive Technology Services to get the devices she needed to work more independently.

New Hearing Aids Help Selma in Her Job Search

a woman looks through a newspaper for job listings

Selma is a senior who is currently looking for work, and is trying to upgrade her English teaching certification so that she can teach English as a second language. She has hearing loss, and found she needed new hearing aids.

“My old ones were not working properly anymore,” she explains.

A WorkBC Centre referred her to WorkBC Assistive Technology Services for funding for a new set of hearing aids.

“I Can Focus On My Work Instead of on My Pain”

a Microsoft keyboard

Joanne is an editor based in the Kootenays. Through participating in the Retail, Accommodation, Food Service and Tourism (RAFT) program with the Kootenay Career Development Society, she recently landed a publishing company as a client.

Her duties include assessing non-fiction manuscripts for structural coherence, communicating with well-known authors, accepting edits from copy-editors, and more.

“I have bouts of tendonitis in my middle fingers, wrists, and elbows, as well as migraines. Typing and using the mouse in an un-ergonomic position inflames these tendons causing me pain and the inability to work longer hours. My migraines cause light sensitivity and the blue light from the computer screen increases this head pain,” she shares.

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400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
604 473 9360 | 1 877 673 4636
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400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
778 945 1215
Refer today