Case Studies

WorkBC Assistive Technology Services Helps Trina Maintain Full-Time Employment

Trina showing her wheelchair lift bringing her wheelchair into her van.

Trina works with seniors for a community service organization, helping them connect with community supports and services, as well as providing practical supports to older adults and their families.

She has Mixed-Connective Tissue Disease, which has many of the features and symptoms of lupus, arthritis, and various other conditions.

“This limits my ability to sit on non-supportive chairs and at non-ergonomic workstations; walk or stand for long periods; and write legibly and type quickly. Therefore, it necessitates the use of adaptive equipment for many workplace tasks,” she says.

“I Am So Much Less Frustrated,” New Hearing Aids Make a Big Difference in Karen’s Workday

A woman writes on a piece of paper.

Karen works as an intake coordinator for a residential drug and alcohol treatment centre.

“I have hearing loss and was having a hard time hearing on the telephone and in busy environments with background noise,” she shares.

A friend suggested she check out WorkBC Assistive Technology Services for help funding a new pair of hearing aids. WorkBC Assistive Technology Services staff walked her through the application process, and in no time, she was approved.

“No More Worries,” New Hearing Aids Help Belle Communicate at Work

WorkBC Assistive Technology Services participant Belle.

Belle works in healthcare. She has hearing loss in both ears, which can make her job difficult.

“I have a lot of interaction with co-workers, visitors and residents, and the surroundings are kind of loud,” she says. “I barely hear what people are telling me, I always asked them to repeat what they said, or sometimes pretend that I heard them.”

New Hearing Aids Help Keep Andrew Safe on the Job

A snowy road.

Andrew helps keeps the roads safe in the winter, working in snow removal and trucking salt. Thanks to funding for hearing aids from WorkBC Assistive Technology, Andrew can stay safe on the job.

“Thank you for your assistance and support,” he says. “Without your support for the hearing aids, I may not have been able to continue my career as a Truck Driver due to safety issues and licensing requirements.”

WorkBC Assistive Technology Services Helps Roy Continue His Music and Radio Career

WorkBC Assistive Technology Services participant Roy.

Roy is a self-employed musician and broadcaster, who lost his vision in an accident eight years ago.

Today, Roy uses a computer to manage the administrative tasks for his music career, and to work on his weekly radio show — doing audio editing, script writing, making the playlists, and research. He uses the JAWS screen reader to navigate the various programs on his computer.

Having originally worked with Neil Squire in 2016 to learn how to use JAWS, he was referred to WorkBC Assistive Technology Services to update his assistive technology set-up that he needs for his work.

“I Would Highly Recommend the Assistive Technology Services Program”

A man draws with a pencil on some plans.

Gary’s job sees him wearing many hats, acting as project manager, site superintendent, and design engineer. His job involves a lot of communication, meeting with clients to discuss the project, interacting with work crews, before designing the project to be sent off to fabricators to be assembled and installed.

Gary, however, has hearing loss, and needed hearing aids to do his job. His audiologist referred him to WorkBC Assistive Technology Services for funding assistance.

“The people at Assistive Technology Services were awesome. They understood my issue, assisted me in completing forms, and the turnaround time once I completed the forms and submitted was incredible,” he shares. “[They] walked me [through] the application process and [were] extremely patient and understanding.

New Hearing Aids Make Farhad’s Job Much Easier

A security guard going down an escalator.

Farhad works as a security guard at a shopping centre in the Lower Mainland. He has hearing loss.

“Cons of having hearing loss includes fewer job opportunities due to impaired communication, social withdrawal due to reduced access to services, and difficulties communicating with others,” he shares.

Referred by his hearing practitioner, he applied to WorkBC Assistive Technology Services. WorkBC Assistive Technology Services helped him purchase the new set of hearing aids he needed for work by covering most of the cost.

Ergonomic Supports Help Michelle Open Her Own Business

Michelle's workstation, featuring her adjustable chair, sit/stand desk, laptop riser, monitor, and other ergonomic supports.

Michelle is opening her own business in February, something she’s able to do thanks to equipment she received from WorkBC Assistive Technology Services.

“Without this equipment, this wouldn’t be possible for me,” she says.

“I have osteoarthritis and no cartilage in my knees which limits my mobility and the length of time I can sit without severe pain and inflammation in my legs. At my last job, I was required to sit at a desk for extended periods of time and would often end up with swollen legs and my knees would buckle when standing up.”

“I Was Incredibly Grateful for This Program,” WorkBC Assistive Technology Services Makes Kim’s Work Much Less Stressful

A woman does some coding on her laptop.

Kim is a computer programmer and math tutor. In addition to coding, her job as a programmer involves a lot of meetings with co-workers to design and debug software, while as a tutor, she works one-on-one with students in-person and over Zoom. However, her hearing loss was beginning to make many of these tasks difficult.

“I’ve slowly been going deaf in both my ears due to bone calcification. It’s gotten to the point that I cannot raise the volume on my speakers enough to hear people online,” she explains. “When in person, I am constantly having to ask students and co-workers to repeat themselves. I have to work very hard to catch what people are saying, which distracts me from my actual work.”

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400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
604 473 9360 | 1 877 673 4636
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400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
778 945 1215
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