What an honour!

We are humbled to be named the Burnaby Board of Trade‘s and City of Burnaby‘s Not-For-Profit Organization of the Year at the Burnaby Business Excellence Awards Gala on November 16^th. We thank our participants, volunteers, staff, supporters, and of course, the community of Burnaby!

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Michelle works at a travel company on Vancouver Island. Her job involves talking a lot with customers over the phone.

However, Michelle has hearing loss which made it difficult to accurately hear her clients.

Her audiologist at Hear Inc recommended she apply to WorkBC Assistive Technology Services for help funding a new pair of hearing aids. She applied and was quickly approved.

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Carolyn coordinates and oversees administrative tasks, covering everything from human resources, finance, keeping the office organized, event planning, project coordination, and health and safety compliance. However, she was facing a barrier at work with her hearing loss.

“Communication is the biggest challenge that impacts me,” she explains.

Her audiologist at Amplifon referred her to WorkBC Assistive Technology Services for funding for new hearing aids.

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Ed works as a civil engineer in Surrey.

“I lost my hearing almost 10 years ago, which created many barriers and stress. It was very difficult to understand and interact during conversations,” he shares.

His audiologist referred him to WorkBC Assistive Technology Services for funding for new hearing aids. He applied to WorkBC Assistive Technology Services and was quickly approved for a new set of hearing aids.

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Alan works at a post office sorting plant in Kelowna. He has hearing loss, which made it difficult for him to understand instructions and affected his safety as he was unable to hear all the different moving equipment around him in the busy plant.

“[I] was not able to hear adequately,” he shares.

His audiologist at HearingLife referred him to WorkBC Assistive Technology Services for help purchasing new hearing aids. Alan applied to WorkBC Assistive Technology Services and was quickly approved for funding for the hearing aids he needs for work.

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Rita works as a cashier in Kelowna, and she has hearing loss making it hard to interact with customers.

When she was looking for hearing aids, she was referred to WorkBC Assistive Technology Services for financial assistance for the hearing aids she needed for work. Rita applied to WorkBC Assistive Technology Services and was quickly approved, and was able to get the much-needed hearing aids.

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These are the universal experiences that invigorate the mind and soul.

The endless joy in hearing your children laugh, noticing the first songbird mark the morning sunrise, or listening to your favourite piece of music.

But what if the freedom afforded by proper hearing was suddenly gone?

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Amy works as a chairside assistant and sterilization tech in a dental clinic in Grand Forks.

“My hearing is impaired,” she explains. “Without hearing aids, it is very difficult to hear instructions, communicate with patients, and understand what is required of me.”

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Rob has been looking for work as a writer. However, he was having troubles in the job search process as his computer wasn’t very usable, and he didn’t have the right software to allow him to navigate his computer very easily — he is blind and needs a screen reader to use a computer.

“[The computer] was on its last legs, basically after 15 minutes it would overheat and shut down,” he explains. “Also, the fact that the screen reader program I was using called JAWS, I only had it in the demo version, so even if the computer lasted an hour before overheating, the JAWS would stop talking after 40 minutes, and I would have to restart it.”

All of this made it very difficult to browse online job boards, or to even apply to jobs.

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Sheila’s job with an insurance company has her talking on the phone a lot. However, she began to notice she was having difficulty hearing clients on the phone.

“We service all of BC from our office in Kelowna, with the majority of work completed over the phone,” she says. “A couple of years ago I realized I was losing some of my hearing, and needless to say, this impacted my job tremendously as I was not able to hear the full conversation without a lot of ‘pardon me’ and ‘could you repeat that.’ Not only was this embarrassing, but it was taking me longer to complete a conversation.”

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