Alejandro works multiple jobs. He sells countertops as an account manager, works in the cleaning business in the evenings, and he works on-call as a waiter and bartender. However, he was recently diagnosed with otosclerosis, causing severe to profound hearing loss in both ears, making it difficult to communicate with customers and co-workers.

“[It] has impacted my life tremendously, I was having panic attacks, frustration and anxiety every time a client will make an appointment or walk into our office, as well as when my co-workers needed to speak to me,” he shares.

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As part of National AccessAbility Week, WorkBC Assistive Technology Services was featured in the most recent edition of WorkBC’s “In the Spotlight” feature.

You can also read an article by WorkBC on National AccessAbility Week and WorkBC Assistive Technology Services.

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Katherine works in human resources with a non-profit in the Fraser Valley. Her job involves a lot of communicating with co-workers and attending meetings, as well as taking meeting minutes.

She has hearing loss and needs to use hearing aids. However, her hearing aids were getting rather old, and she was worried they might break and couldn’t be repaired. Her audiologist referred her to WorkBC Assistive Technology Services for funding. She applied and was quickly approved.

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Jo-Ann works as a Specialized Education Assistant for a school district on Vancouver Island. She works with students with behavioural issues, helping them learn self regulation tools and life skills while supporting their academics.

“I have significant hearing loss in both ears,” she shares. “To successfully and safely fulfill my job requirements I need to hear conversations in the school yard, participate in class discussions, and be attentive to speech nuances.”

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Andrew works full-time at a grocery store in Victoria, where his tasks include pulling skids, loading milk trays, stocking fridges, as well as directing other employees. He has post-surgery right arm weakness, as well as right foot drop, making his job difficult at times.

His orthotics provider referred him to WorkBC Assistive Technology Services for funding.

“I received a right foot orthosis, that was much better than my previous one,” he shares.

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We are thrilled to announce that our organization is celebrating its 40th anniversary this coming June.

Four decades of technology, knowledge, and passion. From humble beginnings to impactful programs, we’ve come a long way, thanks to your unwavering support.

Please join us in commemorating this milestone throughout the month of June by celebrating with us at one of our free regional events across Canada taking place in Burnaby, Regina, Ottawa, Fredericton, and Calgary. Details are below for each event.

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Cass is a professional musician, who recently trained to become a technical animator in the film industry. She is currently looking for work as a technical animator, and she is also doing paid gigs as a musician.

“When the pandemic hit and folks were wearing masks, I realized that I had been relying on my ability to read lips to understand people. I was tested in August of 2023, and diagnosed with genetic hearing loss in the lower-to-mid frequencies. It affects my ability to distinguish speech and pitch,” she shares.

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Alfred works as a media producer for a supplement company, in charge of all aspects of media production for the company from the concept to filming to post-production. Working with a creative team, as well as liaising with a variety of stakeholders, communication is vital. However, Alfred has sensorineural hearing loss in both ears.

“The hearing loss impacts my ability to communicate with the members of my team,” he shares. “I would often struggle to hear discussions which directly affects my active participation in conversations at the workplace.”

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David is a teacher on Vancouver Island, and he has hearing loss.

Through WorkBC Assistive Technology Services, he received funding for the hearing aids he needs for work.

“The assistance in buying my new hearing aids is a great gift I received, and I wish to express my gratitude,” he shares.

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Jim is self-employed, working online and in-person with clients who require mediation, as well as psychological safety training. He has hearing loss.

“When I’m unable to hear my clients clearly it limits my ability to communicate in a role that is based entirely on effective communication,” he says. “If I miss or mishear what is being shared, this can have a serious outcome.”

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