Brenda works as a receptionist and administrator for a fertility clinic. Her job involves helping patients and staff with treatment cycles, billing the treatment cycles, and medications, as well as answering phones. Recently, however, her old hearing aids were starting to fail, making her job more difficult.

“I am hard of hearing, and I require up to date hearing aids in order to understand my co-workers and patients that are in the office. Fertility is a sensitive topic for our patients, and I need to understand conversations around me,” she shares. “I had older hearing aids recently and they were no longer working as good as they did in the past, this was making me exhausted as I was trying to figure out conversation all day and it can be very draining.”

Through WorkBC Assistive Technology Services, Brenda received funding allowing her to get the new set of hearing aids she needs for work.

“My hearing has improved greatly in the last month since I received new hearing aids. I was missing a lot of different noises in the office that fax machines make and printers. More importantly, I understand conversations around me with patients, doctors, nurses, and other staff without always having to ask people to repeat themselves, this has given me more energy and my day is much more pleasant because of this,” she says. “I am not exhausted anymore. Co-workers can speak to me from their desk that is not beside me and I can actually hear them now without having to go get closer. This is just amazing! I have more time in my day and I no longer feel drained as I was.”

She has noticed a big difference on the job.

“Things are much easier,” she explains. “My day is way less frustrating, I am understanding things the first time around. I am grateful for the assistance.

“I am happier and hearing much better, my co-workers notice this as well.”

Brenda says she “absolutely” recommends WorkBC Assistive Technology Services.

“Thanks for having this program in place, I am not sure what I would have done without it.”

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WorkBC Assistive Technology Services is operated by Neil Squire. Assistive Technology Services are available to individuals who have a work-related barrier due to a disability or a functional limitation. This may include barriers related to traveling to and from the workplace.

Questions about WorkBC Assistive Technology Services? Need help applying? Contact us: 1-844-453-5506 or info-ats@workbc.ca

Please visit www.workbc-ats.ca for more information about WorkBC Assistive Technology Services.

Tags: assistive technology, BC, Hearing Aids, WorkBC Assistive Technology Services