New Hearing Aids Help Jim Communicate With His Clients

A psychologist writes on a clipboard while talking with a client.

Jim is self-employed, working online and in-person with clients who require mediation, as well as psychological safety training. He has hearing loss.

“When I’m unable to hear my clients clearly it limits my ability to communicate in a role that is based entirely on effective communication,” he says. “If I miss or mishear what is being shared, this can have a serious outcome.”

His audiologist referred him to WorkBC Assistive Technology Services. He applied, and he was quickly approved for funding from WorkBC Assistive Technology Services for a new set of hearing aids.

“I’m now able to accurately hear what my clients are saying,” he shares. “I’m able to participate more fully in events where the background noise would previously have inhibited my participation. I can meet in venues where the surrounding noise or the acoustics had previously presented a problem.”

Jim says he would recommend WorkBC Assistive Technology Services to others in need.

“My clients are responding well to my improved hearing and are now rarely becoming frustrated with my constant requests for them to repeat themselves. (I’m finding that my need to ask a client to repeat themselves is now quite rare).”

WorkBC Assistive Technology Services is operated by Neil Squire. Assistive Technology Services are available to individuals who have a work-related barrier due to a disability or a functional limitation. This may include barriers related to traveling to and from the workplace.

Questions about WorkBC Assistive Technology Services? Need help applying? Contact us: 1-844-453-5506 or

Please visit for more information about WorkBC Assistive Technology Services.

Government of Canada and BC logos: This program is funded by the Government of Canada and the Province of British Columbia

Tags: assistive technology, BC, Hearing Aids, WorkBC Assistive Technology Services

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400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
604 473 9360 | 1 877 673 4636
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400 – 3999 Henning Drive
Burnaby, BC V5C 6P9
778 945 1215
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