Episode 4 of our AT Help Desk‘s podcast, “We Have Solutions!” has been released.

On this episode, we are joined by co-host Nakia Singh. Nakia brings with him decades of personal experience with assistive technology, computing, and much more. In this episode, we touch on home automation, transportation for the visually impaired, and PC vs Mac vs Linux.

You can listen on Anchor, Spotify, or Google Podcasts.

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Since immigrating to Canada, Aliakbar has had a hard time finding employment. He faced a language barrier, a lack of Canadian education, and hearing loss.

“I used to work as truck driver for 20 years in my home country and need help to find a similar job here in Canada,” he shares. “I have profound hearing loss and it had significant negative impact in my job search activities and also my ability to learn a new language, English.”

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Steve works as a paralegal in the Lower Mainland. The job is front-facing and services-oriented — he is responsible for producing documents for lawyers that clients need, as well as interacting with clients.

Steve also has hearing loss.

“While the loss itself is relatively mild, it makes it quite difficult to hear others. As my job revolves around being able to listen to others, whether receiving instructions from co-workers or talking to a client, it is very important for me to be able to hear properly,” he shares.

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Student life can be challenging for anyone, and for persons with disabilities, this is especially true. Of course, there are plenty of tools and apps available to help overcome barriers surrounding disability and education, and we’ve explored many of those solutions in past e-bulletins. Unfortunately, some of these solutions require extensive training, funding/purchasing of equipment, etc., which can sometimes present a whole new set of barriers to the student. Today, we are going to look at some cutting-edge accessibility features that come built-in to mainstream technology. These features are free, they already exist on the device in question, and they are typically fairly easy to activate and operate. Let’s take a look!

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Over the past several years, Microsoft has been gaining ground in the battle for most accessible computing systems. During that time, Windows has made vast improvements in its out-of-box accessibility. And now with a new Windows OS on the horizon, it’s evident that Microsoft has embraced the concepts of universal design and accessibility in a big way.

Windows 11 seeks to pack in even more accessibility features than the already impressive Windows 10. In today’s e-bulletin, we’re going to dive into those features a bit, but keep in mind, some of the features that we’re looking at today might change or be updated as OS continues to evolve.

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George had been working in retail in Victoria and was looking forward to starting a second job, a work from home position as an accessibility tester for digital products. But he needed the right equipment to start his new job.

He has Tourette Syndrome, with a frequent motor tic and a stutter when he speaks. In particular, he has difficulty using a computer with a keyboard due to his motor tic.

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Hunter works as a line cook at a popular pub in Vancouver. Whether he’s preparing food or relaying a ticket to other kitchen staff, the job requires effective communication to get the job done and to stay safe. He is hard of hearing and needs to use hearing aids.

“I need to be able to hear and understand instructions properly in order to ensure orders go out correctly, to ensure safety for myself and others, to avoid any potential problems with allergies, to hear timers and alarms, and more. I am unable to read lips at work as everyone is required to wear a mask,” he shares.

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Trina is starting a new business as an intuitive coach in Delta and throughout the Lower Mainland. In starting her own business, she has to build up her brand through social media, advertising, and finding new clients. Her line of work also involves continually learning new skills and techniques.

However, Trina lives with learning challenges in reading and writing, as well as memory retention.

“This impacts both learning new tasks, retaining information, and overall interest in any function that includes written words,” she shares. “I find I am often behind in paperwork, new updates, and learning when they are self-directed or are written.”

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Watching Philippe sing his songs, you’ll notice he can be a bit of a one man band — he’ll sing, he’ll play the guitar, he’ll do the percussion all at once, sometimes he’ll even throw in a harmonizer effect to create harmonies by himself.

Born blind in Clair, New Brunswick, Philippe started his musical journey at five years old, and he can play almost any instrument you can name. He learns songs by ear and adds his own flavour to them, and is a prolific songwriter himself.

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Brian has about 40 years of experience as a realtor. Based in Victoria, he is passionate about serving his clients needs, and as a senior, wants to keep working.

“My most important duty is understanding the needs and desires of my clients, and then translating those needs into results,” he shares.

“My problem over the last few years has been mainly communication. My hearing has been deteriorating leading to embarrassing episodes where I have misheard my clients and had to have [them] repeat [themselves], sometimes several times. That is not conducive to trust and confidence.”

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